Active listening
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Identify poor active listening habits, experience what lack of active listening feels like and practice active listening behaviors like clarifying, summarizing or acknowledging emotions.
Learning Objectives
Simulation Learning Objectives:
The Active Listening scenario looks at a set of techniques that will help you build better relationships with the people around you.
- Identify emotions in a conversation
- Distinguish between good and poor active listening practices
- Apply active listening techniques and behaviors in a practical scenario
